Privacy policy - Au Chalet en Bois Rond

Privacy policy

Au Chalet en Bois Rond respects your privacy. The purpose of this Privacy Policy is to inform you of Au Chalet en Bois Rond's commitment to privacy and the protection of personal information.

It is intended to help you better understand Au Chalet en Bois Rond's practices regarding the collection, use, disclosure and retention of your personal information. 

The Policy applies to personal information that Au Chalet en Bois Rond collects and holds about you, i.e. information that directly or indirectly identifies you. Au Chalet en Bois Rond complies strictly with Quebec's Bill 25 regarding the protection of personal information. This privacy policy also details our commitment and the measures taken to guarantee the security of your personal information. 

Sections of this policy: 

- Types of personal data collected
- Use of personal information collected
- Data security protocols
- Your rights
- Complaints handling
 

 1. TYPES OF PERSONAL DATA COLLECTED

Data collected automatically

When you visit the Au Chalet en Bois Rond website, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.

See also our Cookie Usage Policy. 

This includes the following data: 

  • IP address
  • Location
  • Hardware and software details
  • Content that the user consults on our site
  • Links that a user clicks on when going to the site
  • Personal data collected not automatically 

Your personal data is collected via: 

  • Contact form
  • Booking form
  • Employment form 

This includes the following data:

  • First name
  • Last name
  • Mailing address
  • Date of birth
  • Age
  • Email
  • Cell phone number
  • Payment information
     

2. USE OF PERSONAL INFORMATION COLLECTED 

Please note that we only collect data that helps us achieve the purpose stated in this privacy policy. We will not collect any additional data without informing you first. 

We use this data to: 

  • Send promotional offers and targeted communications via our newsletters
  • Perform statistical analysis to improve the site
  • Fulfill contracts
  • Track orders
  • As part of a data security protocol
     

3. SECURITY MEASURES

Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures with double authentication to prevent unauthorized access. We will not sell or share your data with third parties except as required by law or in the event of legal proceedings. We may disclose to any member of our organization any user data reasonably required to achieve the purposes set out in this policy. 

Duration of use of personal data 

We store personal data for a period of 1 year. We will ensure that users are notified if their data is stored for longer than this period. In the event of a data leak In the event of a leak of your personal data, we undertake to keep you and the Commission d'Accès à l'Information du Québec informed.
 

4. USER RIGHTS

If you are a resident of Quebec, in accordance with law 25, you have specific rights concerning your personal data:

  • Right to be informed
  • Right to access
  • Right to rectification
  • Right to data portability 

You have the right to object to the use of your data and to withdraw it. To exercise these rights, please contact our data protection officer:

325 rang Saint-Jacques
Sainte-Christine-d’Auvergne (Québec) G0A 1A0
info@auchaletenboisrond.com

Right of access and rectification 

You may consult, modify or delete your data. To do so, please use the same contact details mentioned above. 

Consent and Withdrawal 

You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information. 

Minors 

Law 25 specifies that persons under the age of 14 are considered minors for the purposes of data collection. Their personal information may not be collected from them without the consent of the holder of parental authority or guardian, except where such collection is clearly for the benefit of the minor.
 

External links

Our site may contain links to other websites. We are not responsible for their privacy practices. 

Contact

If you have any questions about this privacy policy, you can contact us at info@auchaletenboisrond.com. 

By using our Au Chalet en Bois Rond website, you agree to the terms of this privacy policy.

5. PROCESSING OF COMPLAINTS AND QUESTIONS 

In order to constantly improve the quality of its services, Au Chalet en Bois Rond attaches great importance to customer complaints and comments. To make a complaint about the protection of personal information, we invite you to write to the following e-mail address : info@auchaletenboisrond.com. 

Or by mail at the address below: 

Au Chalet en Bois Rond
325 rang Saint-Jacques
Sainte-Christine-d'Auvergne (Québec) G0A 1A0 

Our privacy policy was updated on February 19th, 2025.